Date and Time
Wed 26 September 2018
13:00 – 16:00 BST
Dundee Voluntary Action
10 Constitution Road
An interactive session which aims to improve participants’ skills in practical conflict management. An essential workshop for managers, staff and volunteers working within the Third Sector. Run by Scottish Mediation (www.scottishmediation.org.uk), this workshop will consider the causes of conflict along with reasons for escalation as well as key skills such as active listening and questioning techniques.
£35 for Organisations who Members of DVA, £50 for Non Members (Third Sector Organisations) and £70 for Private/Statutory Organisation.
Payment through invoice following booking.
Please note that there are cancellation fees in place as follows:
- No show : Charged at full cost
- Cancellation up to 48 hours: Full cost but may send deputy or attend on alternative date (if repeated)
- Cancellation 48 hours to 7 days: Half cost chargeable or full cost with ability to send deputy or attend on alternative date (if repeated)
- Cancellation more than 7 days: No charges will apply