An interactive session which aims to improve participants’ skills in practical conflict management. An essential workshop for managers, staff and volunteers working within the Third Sector. Run by Scottish Mediation (www.scottishmediation.org.uk), this workshop will consider the causes of conflict along with reasons for escalation as well as key skills such as active listening and questioning techniques.
Date: Wednesday 25th April
Time: 1pm to 4pm
Venue: Number Ten, 10 Constitution Road, Dundee, DD1 1LL
Cost: Members of DVA (£25), Third Sector Non Members (£40)